Outcomes of the Training Program
The outcomes of this training are as follows:
- Reduced conflicts in the workplace resulting in increased productivity in the operations department
- Participants will increase their recognition of what "triggers" negative reactions and practice alternative positive solutions in a safe mutual learning environment with skilled staff so participants can be more "proactive" instead of "reactive"
- Resolve what issues can be "packaged" in common priorities, what conflicts exist, and what approaches are most tenable for resolution
- Increase in communication skills and resolutions to conflict, with emphasis on positive behavior modification
- Increase in common vocabulary, "shared- experience" and knowledge of other employees (personally & professionally) to better frame conflicts, develop solutions and improve work place atmosphere
- Participants will heighten their awareness of diversity issues and gain new insights about cultural assumptions and their own interactions.